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Knowledge base

Trading

Trading(19)What Account Types Do Hugo's Way Have?Do You Provide Tax Statements or a 1099?Does Hugo's Way have Islamic accounts?Do you allow hedging, scalping and news trading?What is Hugo's Margin and stop out levels?See all 19 articles

MT4(19)How to change MT4 Password in MT4 I logged into MT4 but I cannot open a trade How Do I Find The Market Opening Times On MetaTrader How do I See More Details About An Instrument?How to Remove Your MetaTrader Account in MetaTrader See all 19 articles

Account Management

My Account(3)How can I reset the Hugo's Way password?How To Verify My Phone Number On Hugo's Way View My Support Pin

Security(4)Where are my funds kept?How to verify my phone number?How to disable 2FA (Two-Factor Authentication)?I Want to Change the Device I am Using for Two-Factor Authentication

Affiliate Program

Hugo's Way Affiliates(12)How Do I Withdraw My Affiliate Commission?How Do I Find My Affiliate ID?Why Are My Referrals Not Showing On My Affiliate Portal?Why Can't I See My Affiliate Commissions In My Rebate Account?When Do I Get Paid My Affiliate Commission?See all 12 articles

Affiliate System & User Dashboard update(7)What are the new functionalities of the Hugo's Way updated affiliate system?Do I need to take any action to continue generating commissions from new clients after April 10th 2023?Will the old commission system still be in place for clients referred by me before the upgrade?How do I access the updated user dashboard on Hugo's Way?Do I need to use both affiliate systems moving forward?See all 7 articles

Account Funding

Deposits(7)What are the minimum and maximum deposit amounts?What deposit methods are currently available?How long does it take to fund my account?Hugo's Way Currencies Help - My Deposit is Not Showing in my Account See all 7 articles

Withdrawals(7)What are the Minimum and Maximum Withdrawal limits?What is the withdrawal process?What are the Withdrawal Time Frames?What is the withdrawal process if I use my credit/debit card to deposit?What are the withdrawal methods currently available?See all 7 articles

Fees(2)How much are the withdrawal fees?How much are the deposit fees?

Getting Started

Getting Started(11)Why should I enable Two-Factor Authentication (2FA)?My personal details are wrong, why can’t I change them?How do I open a demo account?Is there anyone that can help me?Downloading And Signing In To Metatrader - Windows See all 11 articles

General(3)What are our spreads like?Where is Hugo’s Way located?What age do I need to be to sign up?

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