Trading

How to Locate How Much Commission Hugo's Way Charge on MetaTrader

Desktop

After you Buy/Sell an instrument/pair you will need to click on the Trade section as shown below.

You will see the commission on the right-hand side.

Mobile

You will find the commission on the bottom right-hand side.

Tue, 24 Mar, 2020 at 12:00
Hugo's Way Pairs/Instruments and their Lot Sizes

You are able to trade all lot sizes on our accounts, from as low as 0.01 to 1000 lots, with the exception of Crypto assets which are from 0.01 to 10 lots.

Please click the following link to be able to see our Trading Assets: Click here

Mon, 10 Apr, 2023 at 12:00
Does Hugo's Way Allow Copy Trading?

We do allow copy trading, however, we do not provide this. This will need to be added to MT4 via a third-party software provider.

Mon, 13 Apr, 2020 at 12:00
Why was my Order Closed (Stopped) Before The Chart Reached My Stop Loss?

MetaTrader charts are created using the bid price. 

  • Closing of buy orders are triggered by the bid price so you will see the chart line hitting the Stop Loss. 
  • Closing of sell orders are triggered by the ask price, which is not visible by default. That’s why stop losses of sell orders may occur on prices not seen on the chart.  

The Ask Line can be enabled by right-clicking on the chart and opening Properties.

Mon, 13 Apr, 2020 at 12:00
Need To Find The MetaTrader Server List On The Mobile App?

Please follow the following instructions:

Android Mobile users:

  • Open the MetaTrader 4 application. 
  • Go to Settings -> New Account -> Login to existing account.
  • Enter Hugos Way and the server details will come up
  • Login to your trading account selecting the HugosWay-Real3 server or HugosWay-Live server (HugosWay-Demo3 for a Demo account). 

iOS Mobile users:

  • Open the MetaTrader 4 application.
  • Go to Settings -> New Account -> Login to existing account. 
  • Enter Hugos Way and the server details will come up.
  • Login to your trading account selecting the HugosWay-Real3 server or HugosWay-Live server (HugosWay-Demo3 for a Demo account).
Wed, 05 May, 2021 at 12:00
What are the Leverage Options with Hugo's Way?

Leverage selection upon creation of a MetaTrader account is only applicable to Forex and Metals (Max 1:500). The rest of the market has fixed leverage as follows:Indices: 1:200Energies: 1:100Stocks: 1:20Cryptos: 1:100

Wed, 17 Mar, 2021 at 12:00
Hugo's Way Help: What is Leverage?

Leverage is being able to control a larger portion of the market with a smaller sized investment. The leverage selected when opening an account is dependent on the amount of risk the Trader wishes to partake in.We would suggest that you check the best option for you with your source of mentorship if you have one or conduct an internet search to understand the concept fully. Depending on the pair or instrument that you plan to trade, different leverage options might apply.For a full list of leverages that we offer, please click here.

Mon, 06 Apr, 2020 at 12:00
How can I report a problem with a trade?

Trade problems should be reported by opening a ticket. In that ticket, please include your MT4 and the trade ID of the problem trade. 

Note - The trade ID will be shown in the ‘Trade History’ tab if it is a closed position.

Trade ID’s can be found here: 

Once we have the above information, our trading desk manager can look into this for you.

Mon, 10 Apr, 2023 at 12:00
What Timezone Is MetaTrader In?

MetaTrader can either be set to GMT+2 or GMT+3 depending on daylight savings.Between March and November, it is set to GMT+3, within November and March this is set to GMT+2.

Note – Please note that you are not able to change the default MT4 time zone.

Mon, 10 Apr, 2023 at 12:00
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