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How can I report a problem with a trade?

Modified on: Mon, 10 Apr, 2023 at 12:00

Trade problems should be reported by opening a ticket. In that ticket, please include your MT4 and the trade ID of the problem trade.

Note - The trade ID will be shown in the ‘Trade History’ tab if it is a closed position.

Trade ID’s can be found here:

Once we have the above information, our trading desk manager can look into this for you.

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